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Starting at $49 CAD

Remote Technical Assistance

Secure remote access to your computer — no need to leave home. We diagnose and fix most software issues, perform tune-ups, install updates, and provide tech coaching over a live session.

Pricing

What's included

All prices in CAD. Free diagnosis before any work begins.

30-Min Remote Session

$49 CAD
30 min

1-Hour Remote Session

$79 CAD
60 min

PC Tune-Up (Remote)

$69 CAD
45–90 min

Software Troubleshooting

$49–$79
30–60 min

Monthly Remote Support Plan

$49/mo
Ongoing

* Prices exclude parts where applicable. Quote provided before work begins. GST/HST added at checkout per province.

Process

How it works

1

Book Online

Schedule your session and we'll email you a secure connection link.

2

Connect Securely

One click — you control the session and can end it any time.

3

Live Fix

We work on your machine in real time while you watch.

4

Debrief

We explain what we did and answer any questions.

FAQ

Common questions

Yes — we use AnyDesk or TeamViewer with encrypted connections. You can see everything we do, and end the session anytime.

Hardware issues (broken screens, failing drives) require in-person service. Everything software-related can usually be done remotely.

Boot issues can't be fixed remotely — bring it in. But we can help you diagnose via phone first.

We use a lightweight remote tool you download once, run, and then uninstall after — nothing stays on your system.

Absolutely — we're patient and explain everything in plain language. Remote support is great for guided tech lessons.

Ready to get started?

Book Remote Technical Assistance today — same-day availability.